SUPPORT / SAMPLES & SAS NOTES
Problem Note 61273: A gray screen with no action buttons might be displayed after you select the error message in the Template Manager
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In SAS® Merchandise Planning, a gray screen with no action buttons might be displayed after you select the error message in the Template Manager. This issue is likely to occur when a template is locked and you select the red error message in the Template Manager. In some cases, the Task Editor is displayed with no panes corrupting the template.
Use the following steps to work around this issue:
- Select Main Pane in the Current Pane Layout section in the Task Editor.
- Select Add at the bottom of the screen to add the Main Pane to the task.
- Save the Template.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Merchandise Assortment Planning | Microsoft Windows Server 2012 R2 Datacenter | 6.7 | 6.8 | 9.4 TS1M4 | 9.4 TS1M5 |
| Microsoft Windows Server 2012 R2 Std | 6.7 | 6.8 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| 64-bit Enabled AIX | 6.7 | 6.8 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Linux for x64 | 6.7 | 6.8 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| SAS System | SAS Merchandise Financial Planning | Microsoft Windows Server 2012 R2 Datacenter | 6.7 | 6.8 | 9.4 TS1M4 | 9.4 TS1M5 |
| Microsoft Windows Server 2012 R2 Std | 6.7 | 6.8 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| 64-bit Enabled AIX | 6.7 | 6.8 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Linux for x64 | 6.7 | 6.8 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| SAS System | SAS Merchandise Financial Planning and SAS Merchandise In-Season Management | Microsoft Windows Server 2012 R2 Datacenter | 6.7 | 6.8 | 9.4 TS1M4 | 9.4 TS1M5 |
| Microsoft Windows Server 2012 R2 Std | 6.7 | 6.8 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| 64-bit Enabled AIX | 6.7 | 6.8 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Linux for x64 | 6.7 | 6.8 | 9.4 TS1M4 | 9.4 TS1M5 | ||